Evolutionary standard software for the insurance industry

Sven Schlünzen joined the management of adesso insurance solutions GmbH, a provider of standard software for the insurance industry and a wholly owned subsidiary of adesso SE, in January 2025.

As Managing Director for Sales, Schlünzen will be responsible for all of the company’s sales activities in future. This includes the sales management of the traditional software business as well as the strategic development of the existing business model. Schlünzen will also lead the expansion into new market opportunities, including the platform business, while strengthening collaboration with existing customers and partners. In his new role, he will report directly to Dr Andreas Nolte, Spokesman of the Management Board of adesso insurance solutions.

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• Migration project as part of the modernization of the system landscape
• Three million cross-client migrated life insurance policies testify to adesso's project expertise
  
  

Earlier this month, SOKA-BAU, one of the largest pension funds in Germany, migrated a total of 1.94 million life insurance policies with the help of adesso insurance solutions.
Currently in the midst of a full-scale digitization project designed to automate business processes, SOKA-BAU hopes to create the basis for further digitization and therefore opted for the policy management system in|sure PSLife from adesso insurance solutions.

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• Group plans to implement in|sure Health Claims into existing systems
• Increased automation in the management of benefits

The health and travel insurers of the Versicherungskammer (VKB) Group (Bayerische Beamtenkrankenkasse and Union Krankenversicherung) are continuing to modernize their systems with software from adesso insurance solutions.
After opting for the in|sure Health Policy management system in February 2023, Germany's largest public insurer then decided to implement the in|sure Health Claims benefit management system from the Dortmund software specialists for both its health and long-term care insurance. During the four-year project, adesso insurance solutions will work closely with the VKB Group to help incorporate and customize the new software, and will also take over the maintenance of the system.

In the event of a claim - from a minor annoyance to a highly emotional crisis situation - insurers must prove their legitimacy and meet individual expectations. A joint white paper by Versicherungsforen Leipzig and adesso insurance solutions gets to the bottom of the question of whether the needs of the generations are really as different as is often claimed. The core of the white paper is the question of what role digitality plays for customers in the event of a claim and whether a change in their needs can be observed across the different generations. The basis for answering these questions is an online survey conducted in September 2023 among 800 German insurance customers aged between 18 and 73.

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Together with Versicherungsforen Leipzig, adesso insurance solutions has launched a series of white papers: Under the motto "Change is necessary... Change is possible", important and sometimes even disruptive challenges in the German insurance industry are examined. In addition to analyzes based on expert surveys, possible solutions in the form of best practices are shown.

The first white paper in the series takes a close look at the skills shortage in the insurance industry. The importance of this topic is clear: more than 60 percent of the experts surveyed are convinced that the shortage of skilled workers requires changes in the business model.

The white paper can be downloaded here free of charge.
(Only available in German)

The health and travel insurers of the Versicherungskammer (VKB) Group (Bayerische Beamtenkrankenkasse and Union Krankenversicherung) have opted for the software of adesso insurance solutions to modernize the proposal and policy systems of their private health insurance. After an intensive selection process with several joint workshops and a technical proof of concept, the insurance group chose in|sure Health Policy (including the in|sure Health Collective modules) for its collective business, and in|sure Proposal Health for its proposal system.

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InterRisk Versicherungs-AG Vienna Insurance Group is planning to modernize its entire application environment and is counting on the component-based architecture of in|sure Ecosphere from adesso insurance solutions. The standard software in|sure Ecosphere offers fully digitalised inventory management and claims management system operations, as well as a "product engine" and essential "peripheral systems". In a selection process that included a comprehensive proof of concept, the adesso subsidiary triumphed over its competitors. 

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With the goal of comprehensively modernizing its application landscape, the Continentale Versicherungsverbund has decided on software made by adesso insurance solutions. In order to achieve faster turnaround times and a higher straight through processing rate in its Composite Division, the Dortmund-based insurer relies on in|sure General Claims for claims management. The Composite Division will also be using in|sure General Policy for its portfolio management going forward. A long-term maintenance agreement has been concluded for both components.

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The Landeskrankenhilfe V.V.a.G. (LKH) in Lüneburg relies on a strong duo for the overall modernization of its system landscape: In addition to the American IT group IBM, which already operated the legacy system of the LKH and will also be the implementation partner for the transformation of the user landscape, adesso insurance solutions GmbH from Dortmund was able to prevail as the software provider.

LKH thus relies on the holistic solutions from the in|sure Ecosphere product family for everything from the quotation process and portfolio and benefit processing to partner management and provisioning.

Leading developer of standard software for the insurance market launches Swiss national subsidiary

The software company adesso insurance solutions is opening its Swiss national subsidiary. The subsidiary of the German parent company of the same name develops and implements standard software for the international insurance market. With the opening of the Swiss subsidiary and the launch of solutions specifically tailored to the Swiss market, adesso insurance solutions Schweiz aims to serve the needs of local customers in the future.

"adesso insurance solutions Schweiz provides answers to the current challenges of the insurance industry. We are very pleased that, with the new national subsidiary, we can support Swiss customers in the best possible way concerning their digital transformation”, says Maik Fettig, Managing Director of adesso insurance solutions Schweiz. "Make or buy – this is the key question insurers are facing today, also in Switzerland. Depending on the size and positioning of the insurance company, the answer to this question can decide over the success of the company. We help with release-ready components or complete solutions for the Swiss market that have already been successfully implemented many times in the international insurance market."